Xperia Z one way speach

[LievenXperiaZ]

Hello,

Since several weeks I'm having issues when being called or calling someone.

After several seconds in the call or sometimes from the beginning, I have one way speach.

My contact can hear me, but I can't hear the other person.

When I turn on the handsfree mode or use the delivered headphones, there is no issue.

My Xperia Z is running 4.2.2 Build 10.3.1.A.2.67.

Thanks for any tips or tricks that might help.

Kind regards,

[Hampus · Accepted solution]

Suggest that you download Xperia Diagnostics from Google Play. In this application you can test the ear speaker. Does it work here?

[nliaudat]

Same problem.

I've tested the phone with the service code : *#*#7378423#*#*

Everything works.

But the phone speaker is disabled as phoning.

Hard reset do nothing better.

flash rom with sony update service do the trick.

http://www.sonymobile.com/fr/tools/update-service/

[LievenXperiaZ]

I downloaded the xperia diagnostics tool, and it helped me allot.

The tool played music through the earphone, but I couldn't hear it.

When I started putting preasure around the earphone, the sound cam through, sometimes crackling and depending where I putt preasure the sound was good.

So I think it is clear this is a hardware fault.

I will have to send it in then.

Thanks for the help.

[darkerza1]

I have this on every other incoming call have to hang up then second call always works.

Thats not the strange part though... This is the second one I have with exactly the same problem

handset number 3 is being delivered tomorrow.  My service provider has tried everything twice to resolve

but to no avail.  (Sim works perfectly in other handsets.)

P.S If you want a headache sign an EE contract thats Orange and T-Mobile pretending to be one company btw