Problem After 4.3 update, Info-eye could not be installed

[Mclaren]

Hi Guys, I have just updated my Z1 to 4.3 firmware yesterday, BUT faced a problem at installing Info-eye 1.2.04 through update center , after it finishes downloading it says ( Info-eye could not be installed) , I've tried multiple times but no use....SO please help me withthis problem it's driving me crazy as I regret updating the software now

[theozy]

Same problem with my device!
sending a pm.

[Ibrahimabdo]

I have the same problem even I reinstalled the update but nothing has changed

[xyne02]

Same problem here!
Please fix this asap. Thank you

[elegance]

I re-installed the update.it solved.

[Shanks1]

Try updating ur phone using SUS, it may fix the problem.

[Dock90]

Same problem 😕

[Ibrahimabdo]

Even when you restart the mobile the update would be disappeared and the info-eye would be as it has been removed from the mobile could you help us in this problem?????!!!!!!

[Mclaren]

No solution up till now, no care about us at all...thanks sony

[Sony-User]

@Ibrahimabdo wrote:

Even when you restart the mobile the update would be disappeared and the info-eye would be as it has been removed from the mobile could you help us in this problem?????!!!!!!

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You might want to check in the Settings -> Apps and swipe to the right for ALL apps.  Then scroll to the very bottom.  

Info-eye might be disabled and disabled apps are at the bottom of the list.  

Sometimes that happens after a failed upgrade installation for preinstalled apps.

[Mclaren]

Still unsolved.