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Xperia z1 problem

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afak1982
Visitor

Xperia z1 problem

Hi

I bought Sony xperia z1 before more than one and its working correctly and after update phone to android 4.3 in the second day after updating suddenly shut down and I pressed on/off bottom it was booting until android page and shutting down and I removed sim card same problem I tried to connected to wall charger  and press volume up and on/off bottom its vibrate and leave it charge for more than 2 hours and after the charging ats booting until android page and shuting down I dont't now if its software problem or hardware

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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_alexdon_
Expert

Keep us updated.

alexdon

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16 REPLIES 16
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_alexdon_
Expert

Connect to wall charger,force restart(power button+vol up until the phone vibrates).Let it charge for 2 hours.If this does not work,after 2 hours repair with sony update service.

http://www.sonymobile.com/gb/tools/update-service/

alexdon
afak1982
Visitor

Is this program working if the phone shut down because its shut down after booting and android page and I view the website the program is moved from the website
profile.country.RO.title
_alexdon_
Expert

Yes,the phone needs to be off to repair with sony update service.

alexdon
afak1982
Visitor

and I would like to add the battery show not charge after I charged and bottind and shut down after that

Tags (1)
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_alexdon_
Expert

Do you have at least 60% battery?

alexdon
afak1982
Visitor

no its not charging after 2 hour  the battery shows not charging and its vibrate and booting until android page and shut down 

profile.country.RO.title
_alexdon_
Expert

And if you connect to wall charger,nothing happens?

alexdon
afak1982
Visitor

and if I connect to wall charge the sony and xperia sign appear and booting and red light above ans disappear after that and vibrate and show battery one line charging and shutting down

profile.country.RO.title
_alexdon_
Expert

And after you connect to charger,can you press power button+vol up until you feel 3 vibrations?

alexdon