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Holliee

only had this phone a week and its just dead. it was working fine one minute then screen went blank ive tried turning it on but its not responsive , tried leaving it on charge over night still nothing there is still a red light flashing but when its plugged in to the charger its not doing anything tired the on button and volume up but nothing help? or will i have to go back to carphone warehouse ?

Phy

contact your local Sony Xperia support or carphone warehouse as it could be a hardware issue

Sony Xperia Support.
http://support.sonymobile.com/global-en/contactUs/

Holliee

omg thank you so so so much!! its come back on its says its 91 % should i just leave it for 3 hours anyways then put the sim card and sd card back in ?

Uliwooly

@Holliee

Yes, it should be fine

Uliwooly

@Holliee

it'll be wise to reinstall the latest update with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Holliee

Spoiler

okay

thanks again

okay

thanks again

Adnilrolyat

:smileywhew: Thankyou so much , I took the advice and HEY PRESTO. All systems Go!!!!!!!! It was like loosing my right arm. So very grateful for your help. xxx

Uliwooly

@Adnilrolyat

anytime

_alexdon_

@Adnilrolyat is this @Holliee your account too?

alexdon

Olgzie

Guys

Please could you assist me. I have the same problem but even when I plug my M2 aqua into a charger, not even a light comes on. I tried doing the volume and power button and the off button by the sd slot. WHat else can I do