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experia m2 phone dead

SOLVED
Holliee
Visitor

experia m2 phone dead

only had this phone a week and its just dead. it was working fine one minute then screen went blank ive tried turning it on but its not responsive , tried leaving it on charge over night still nothing there is still a red light flashing but when its plugged in to the charger its not doing anything tired the on button and volume up but nothing help? or will i have to go back to carphone warehouse ?

22 REPLIES 22
rockyrocky
Visitor

Did you try the hard reset.. Near your sim Slot there will be a small hole use a pin or needle to insert it into it.u phone should be turned of spontaneously... Now boot it
jamesbeardsley
Visitor

Battery lihht flickers for a sec


@uliwooly wrote:

@Holliee

This is what I would do 

Remove both SIM and SD cards > connect the phone to a wall charger > press and hold power & volume up for 15 seconds > let the phone charge for 3 hours 


Shizu
Visitor

Dear rockyrocky,

Thank you very much for your advice. My M2 just went dead, too, and it was causing a serious problem to my work. I followed your advice and it's now functional once again. Thank you very much:) Sincere gratitude.