sensitivity sensor problem

[ousha]

When I calling the screen off and I can't open it until the call ended.
Another problem,,when press power button after phone lock screen didn't work I must press power button and sound up button to restart. Or put recharger to open screen.
Really it's very bad status

[_alexdon_]

Do you have a screen protector or a case?

[ousha · Accepted solution]

Yup I have another one and I expect that it's. My problem do you think this

[_alexdon_]

Remove the flip case and see if the sensor works fine.

[ousha]

Thank you tooooo much you confirm me my expect but I want to save my scree what should I do? Have you a solution

[_alexdon_]

So you removed the screen protector or the flip case?

[ousha]

Screen protector

[_alexdon_]

You should buy a thinner one and maybe transparent.

[ousha]

Mmmmm really thank a lot sir, but excuse me are screen really un secretch

[_alexdon_]

It has ASF on the display,but that can get scratches.The best is to have it replaced at a sony service.