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lifelog app issue for z1 compact

SOLVED
Babar1
Visitor

lifelog app issue for z1 compact

hello 

I have just received my smartband swr10, managed to upgrade to 4.4.2 for BLE, after NFC the smartband, it shows a page from Smart Connect asking me to download 

1/ smartband host app

2/ lifelog   

when I tap to download, it opens the Store and it says ITEM NOT FOUND.

3/ online user guide (link dead)

does anone got the APK of the app for Z1 Compact, I know there is z2 version but it does not work,

Can Sony people let us know what is the problem here ?

thank you

1 ACCEPTED SOLUTION

Accepted Solutions
Babar1
Visitor


@fofwisdom wrote:

Yes. Z1 Compact firmware updated. You can use PC Companion or Sony Bridge

Anyway, I'm solved. I has factory reset as PC Companion. And then Lifelog installed by google android restore.

I think firmware is not involved current situation. Format is always answer. Face_with_stuck-out_Tongue


confimed ! it is crazy but it solves it

FACTORY RESET WILL SOLVE THE ISSUE, FIRMWARE UPDATE WILL NOT HELP FOR THIS SPECIFIC error 24

credit goes to fofwisdom

View solution in original post

37 REPLIES 37
Rickard
Master

From what i can see, LifeLog and the app for SmartBand is not available in Google Play yet. I'll escalate this internally.

Babar1
Visitor

Dear Rickard,

Thank you very much, could you please let us know when it should be fixed through this thread ?

DGreen
Visitor

Where did you find the band?  I have been anxiously awaiting its release and cannot find any information on when available.

Babar1
Visitor

in Hong Kong, one seller got it for a fairly cheap price around 69 pound ... and he got stock ! I got mine immediately

Babar1
Visitor

Dear Rickard,
 
in the meantime, could please advise another solution ? it could take weeks before the file becomes available on the Play Store
 
Thanks
Rickard
Master

I will update this thread as soon as i have more information.
The SmartBand is not released on my market yet so i was a bit surprised to see it was out in stores.

Babar1
Visitor

Dear Rickard, 

Wanna let you know that the problem si the same my Z ultra 


is there a place where we can get the APK ?

I have seen many video of the z1 compact working with Smartband

thanks for your help

Tags (1)
jbclarkman
Visitor

I picked mine up from amazon (http://www.amazon.com/Sony-SWR10-Smartband-Black/dp/B00HQIFKWW/ref=sr_1_1?ie=UTF8&qid=1396870982&sr=... and I'm having the same issue.  Need the application to make it work.  If the product was not released yet, why would resellers be selling it?

fofwisdom
Visitor

Soon? Thinking_Face

You should have something say at monday.