free movie and games

[Type42]

I am unable to open the free games that came with the phone.l have redeemed the voucher.the games appear in the media menu on my Sony entertainment. Account.I also am unable to download the free movie.it only downloads 0.91 mb. Sony support told me to perform a software repair.this has not worked!!!

[Uliwooly]

Try settings > apps > Sony Xperia Privilege > clear data/cache > restart your phone > try again 

[Sam]

If Uliwooly's advice does not work, please do contact the Xperia Care back regarding this so that it may be investigated further.

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[Joe_Zep]

Use the movie app and playstation mobile app to download the freebies.

[Sam · Accepted solution]

@Joe_Zep - That is correct to a degree, but they need to redeem the promotion first.

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[Joe_Zep]

Of course thats true.
But the OP had already done that part

I had the same issue and it actually took me awhile to figure it out.

[Type42]

Thanks to all the replies. Ihad to open the movies an ps app.cheers Joe_zep

[Joe_Zep]

Cool.
Thanks for confirming that it worked.

Dunno what the protocol is but this should be marked as solved somehow

Edit: ah it is marked as solved. But the link to the solution goes to the wrong post 😛

[Type42]

Dunno what's happened there.anyway the credit is all yours.my z1 keeps dropping the wifi.signal bar shows good strength?? All other devices in the house appear to function as normal.Any ideas?

[Sam]

Thank you Joe_Zep, I cant chage the status, but I have given you some kudos. 

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