Bug - color

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Hi

I have an xperia Z. 

The color have faded and it's almost impossible to see anything. It begin as soon as the EXPERIA launch menu. It looks like a color inversion or something like that

It's a software problem, because I had it a few time. But other time turning off the phone and waiting was enough. But this time the color stay very clear.

I tried the "screen" panels in the settings. But it doesn't change anything.

The problem is almost always happening when I'm using chrome with a wikia site (different site but for example http://wiki.teamliquid.net/starcraft2/ )

I think something in the website ask for a color inversion . But as there is no color inversion (option "negative color -reverses the color of screen) option in Xperia (unlike vanilla android), you can't turn if back.

Is there any solution, or do I have to repair my phone and delete all my data. I've already done a save (one per month) but if I can avoid it, I prefer.

Regards

[Uliwooly]

If neither PCC nor SUS work then its a hardware issue and you have to take it to a Sony repair center

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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I reset my phone with the SUS and the problem is still there.

So the problem must have been random for a few time and is now permanent.

I will take it in shop.

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Hi

I'm trying to restore my phone using the sony companion, just in order to test for the future.

He says to me he will not be able to restore a lot of thing because some applications aren't any more on the phone.

Does this mean that the sony companion doesn't do a full save, but that you have to recustomize it fully before restauring ?

[Uliwooly · Accepted solution]

it could be an app that was not downloaded from the playstore 

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I open a new topic for the restauration.