AR effect Problem

[Kamaraj]

Hi,

I have problem with my AR effect. Sometimes all the effects are appearing upside down (180 degree).

For instance, Dinosaur appears and walks upside down in the photo!

Is this a problem with the software or any settings change..?

Thanks in Advance, Kamaraj

[Uliwooly]

How are you holding the phone?

[Kamaraj]

Hi,

Thanks for your response. The problem occurs when I inclined camera towards up. i.e. for instance, when I recline in the chair and look for the AR effect above my eye level (or focus on the ceiling)

Thanks, Kamaraj

[Uliwooly]

I was able to recreate this, seems to be a bug 

[Kamaraj]

Hi, thanks for your reply.

Pls suggest

- Is there any way to register this bug with Sony mobile ? 

- When there is any software update for this problem, how can I know or how to check?

Many Thanks!

Kamaraj

[Thommo]

What firmware version are you on as I'm on the latest and tried what you said like pointing it at the ceiling and could not in any way recreate this

[Sam · Accepted solution]

On experimentation I have found I can replicate this however only in an instance where I can get the camera to register the ceiling as a ground surface, this would be as designed. If I have both the ground and ceiling in view this does not happen, it only occurs if the ceiling is the only "ground: surface in view.

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