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Finger print sensor Xperia XZ Premium

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Jzvan
Visitor

Finger print sensor Xperia XZ Premium

Hello 

I bought a Xperia XZ Premium, and when I try to configure the finger print sensor, I can not found any menu to do it in configurations. I am from Mexico and I bought it in USA. Can somebody help me to know if there is a finger sensor in this phone? 

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1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.PL.title
najodleglejszy
Expert


@Jzvan wrote:

Yes I am familiar with the flash tool, If I charge the firmware from the PC Companion in Mexico, you think the issue could be solved? 


I don't think so, Xperia Companion downloads the version and region of the firmware that your phone has already installed. you need to use Flashtool in order to flash firmware from another region.

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5 REPLIES 5
profile.country.US.title
Qatrium
Expert

@Jzvan

Fingerprint option is disabled on Sony mobiles sold in the USA for some legal or patent-related reasons.

Jzvan
Visitor

Hello, thanks for your quick question

That's means there is not way to activate it? Is the hardware not installed? Is there any firmware that can activate it? 

profile.country.US.title
Qatrium
Expert

@Jzvan

I believe that flashing a different firmware (European one for example) can get it activated. If you are familiar with Flashtool then give it a try, though I'm not sure if this will affect your warranty or not, depends on your warranty contract terms.

Jzvan
Visitor

Yes I am familiar with the flash tool, If I charge the firmware from the PC Companion in Mexico, you think the issue could be solved? 

profile.country.PL.title
najodleglejszy
Expert


@Jzvan wrote:

Yes I am familiar with the flash tool, If I charge the firmware from the PC Companion in Mexico, you think the issue could be solved? 


I don't think so, Xperia Companion downloads the version and region of the firmware that your phone has already installed. you need to use Flashtool in order to flash firmware from another region.