Xperia M4 aqua applications

[Elisamileni]

Vídeos of YouTube and snapchat don't works!!!!! Help meee

[xavinux · Accepted solution]

Hi @Elisamileni

I suggest boot your device into safe mode and check if you can see videos normally:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If you run your phone in safe mode for a while and you don’t experience any problem, the problem you’re having is most likely related to a third party app that you’ve installed.

Don't forget to mark posts that answers the topic as Accepted Solution.

If you find any post helpful, press Kudos.

I'm at disposal for any question.

Best Regards,

[Elisamileni]

Thanksss! Now it works 😊

[xavinux]

Hi @Elisamileni

I´m glad to read that your problem was solved.

At disposal for any question.

Best Regards,