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xperia m2 charge issue

SOLVED
innerpeace31
Visitor

xperia m2 charge issue

i buy this phone yesterday. it was the last one that they have for exhibition and i took that. when i try to charge it for the first time it start to play a "video" i think the demo of the phone. all my apps on the screen gone. not deleded just gone from the screen and goes like i open it for the first time. i pull out the charger and i push the lock button and again the same things. and now every time i push the lock button that happens. what can i do?  there is a chance that the prob was that is was exhibition phone? oh and by the  way sorry for my english Face_with_stuck-out_Tongue

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

Dial *#*#73556673#*#*.

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4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

Dial *#*#73556673#*#*.
innerpeace31
Visitor

and where did 1 type it?

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_alexdon_
Expert

Dial in the call app.

alexdon
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Uliwooly
Expert

use the phone app keep in mind that after you type those numbers it might take few seconds