My xperia m2 wont turn on after i updated Latest available software: 18.0.B.1.23

[david_tarbuan]

im sorry im not expert with english.

my sony xperia m2 Dual wont turn on after i updated software?
please help me...

i just use it for 2 week   somebody help me please....

[_alexdon_]

Charge it for 2 hours,repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

[Thommo]

Switch off your phone and unplug from Pc

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down - This should start the repair or reformat process

[david_tarbuan]

i already download the SUS
http://www.sonymobile.com/gb/tools/update-service/

n now im still waitin download n install proses still 624MB/808,4MB

can you explain why this is happen to me?

my battery before i do that download 87%power n just turn off
i tried tu push shutdown button n +volume n nothing happen...

all my apps game n another apps will gone?

or it will back like before? sorry im not good on english

[_alexdon_]

That normally should not occur,did the install complete?

[david_tarbuan]

instalation not complete i think
when i push continue on sony PC companion
then wont continue n i just realize my Xperia just die...


n PC wont Regonize it...

i try to reboot with volume+shutdown button for many time...
just Vibrate but nothing happen... Even LED light wont turn on

why that happen?
please teach me... so next time i will understand what should i do with my M2

[_alexdon_]

Read more here:

http://talk.sonymobile.com/t5/Software-Updates/Things-you-need-to-know-before-updating/m-p/544709

[david_tarbuan]

thankyou so much mr alexdon...

i still waiting for the prosses now i hope my device will back on normally...

do you think i will lose all my data n apps?
please answer me...:smileycry:

[_alexdon_]

I hope you will not lose anything,I cannot assure you.Lets wait,there is no turning point now.

[david_tarbuan]

yeah i hope soo
many my client number n email in there...

i hope there is no affected with my device....

this is 3.15AM in my place i stress full waiting my M2 lol