Xperia M problem

[zombie]

Today I downloaded and installed the Poker theme & wallpaper from google play store as recommend by Sony Select. When my phone went into sleep mode It would not re-start. I could only turn it off by removing the battery. In attempting to re-start the initial Xperia screen shows. It then defauls to my service providers screen (Telecom) and freezes. I have removed sim card and sd card all to no avail. Is this a software conflict? Please advise what I should do?

Thanks..

[Hampus]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Could you try to boot your phone into safe mode to see if you experience the same behaviour?
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[zombie · Accepted solution]

Thanks Hampus for your response. I followed the advice in post titled "Phone Stuck on Boot Screen Loop" by TheOnlyPrincess.  Worked

[Hampus]

Okay, nice to hear that it all worked out! 

[crifo]

I can t active date mobile !!!! How can i do this?i do every step but the option isn t active

[zombie]

Not quite sure what the issue is but it is similar to mine then you need to do the followiing: 1/ Download Sony PC companion from Sony Web site and install on PC. Open program and click on support zone...then click on Phone/Tablet software update. Next click on repair my phone tablet (written in blue). Then follow steps as advised. This will revert phone back to factory settings. You should back up all files before doing this particularly contacts. Media files will however not be lost. You should also update phone software.

[Yuga]

Hi, I've xperia m and it has android 4.3 update after that, the mobile became too slow....
Loading of contact's also getting too slow....
What will I've to do to resolve it....

[zombie]

Hi, your phone might be slow in responding due to the status of your internal phone memory. If you have downloaded and installed lots of aps try removing a few to free space. Some apps also conflict with operating system. Follow steps in:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

This will disable all third party apps. See if phone runs normally.Most people accept permissions needed when installiing an app without really knowing what they do.  Also if you have large media files or doc.(etc) files move them to an SD card or external drive. Make sure you have backed eveything up using PC companion and have downloaded the latest updates. As a last resort use the repair phone .function as per my last post.

[JoliJImi]

im about to get this phone but people keep complaining that there's too little internal memory and you can't use an external microSD card to use apps. Has sony done anything to help the users? like an update? please let me know so my birthday gift doesn't become a dissapointment

[zombie]

Hi, I use an internal 32gb sd card to keep data on my internal memory to a minimum. I have over 800mbs of my internal memory in apps. The majority of these come pre-installed and i can't see myself using them in the near future.  You can try uninstalling these but you will be warned that the phone may malfunction. A good way to reduce excess data stored is to use apps such as 

CCleaner ,Clean Master, History Eraser etc