Sync Reader not working

[chheadl]

I bought my e-reader a couple of weeks ago, and have transferred quite a few books and some music to it. However, over the weekend the Sync Reader seemed to stop working properly - it says it is processing, but the twirly thing isn't moving and nothing happens.

What can I do?

[carpetmojo]

Reset ?

See manual, or probably elsewhere on this Forum, or try Mobileread Forum - but paperclip is the essential high-tec tool required. 

Message was edited by: carpetmojo - incomprehensible spelling....

[chheadl]

I hadn't thought of resetting as the solution. I have now applied paperclip, but I suspect it hasn't worked.(What evidence should I have been looking for?)

I have now connected up again. Twirly thing* on left is going and battery is charging, but twirly thing in detailed status screen has completely vanished.

*Imagine a stick of rock. 'Twirly thing on left' is 'Brighton' going round and round; 'twirly thing in detailed status screen' is the outside of the length of the stick.

[Thalamus.]

Hi chheadl,

welcome to Questions & Answers..:smileyhappy:

What model Sony Reaeder do you have.?

[chheadl]

PRC 650

Hope that helps!

Best wishes

ch

[Thalamus.]

Hi, lets try a soft reset first..

1. Reset the Reader by pressing the RESET hole with a small pin or clip.
   
   
   
2. After 5 seconds, slide the POWER switch to restart the Reader.
   The content and settings stored on the Reader are not affected by resetting.

Notes

• The bookmarks, highlights, handwritten memos, or the setting information may be deleted by resetting.
• The screen will not change after pressing the RESET hole. Slide the power switch to restart the Reader.
• Do  not push the RESET hole with a breakable point, such as the  graphite  of a mechanical pencil. It causes the RESET hole to be blocked.

[chheadl]

I had tried a soft reset, to no noticeable effect.

I then formatted the memory card. (I now have a new and more powerful one, upon which I am loading all audio files, leaving the main memory for the books which are the object of having the e-reader.)

Later on, I got impatient and formatted the main memory, having got the idea but not the actual process off an answer to a very similar question to mine. I then reinstalled all the books still in the Library memory, and added more from Gutenberg. (This does mean that I sacrificed the manual, but I now know who to ask..... ) Sync seems to have been mostly working since, though it still tends to hang rather a lot. I am puzzled that it hangs on Book A and I cancel the sync, only to find Book A on the reader. Maybe I should put it out of its misery sooner and it would complete the job quicker. Anyway, I may have cracked the problem.

There is another problem outstanding - I can't download from any of the linked 'buy' sites, like Waterstones and WHSmith. However, I shall have a thorough read of other posts on this site and try to work it out for myself before bothering you kind people again.

[Thalamus.]

Sounds like you've made some progress..:smileyhappy:

(This does mean that I sacrificed the manual, but I now know who to ask..... )

All is not lost click the following link and you can download the PRS-650 User Guide