Device lock

[Elsipops]

I set up a 'Device Lock' on my Ereader PRS-650 and I've forgotten it! Is there any way of accessing my ebooks?? I've tried reset, but it still asks for the device lock!

Thanks.

[rosebubblehead]

hello, I've done the exact same thing! I've been told by a manager in waterstones that I may have to call up sony. I haven't tried this yet, but I hope it helps. x

[Thalamus. · Accepted solution]

Hi,

it states in the manual:-

'If you forget your pass code, contact your Sony Customer Support, however, note that in unlocking your device, all content on it will be erased.'

With that in mind it may be worth trying a Hard Reset although I doubt this would solve the problem..

Warning this will delete all content on your Reader and restore it back to factory settings..

Reset the Reader by pressing the Reset hole (1) with a small pin or clip.

After 5 seconds, slide the Power switch to restart the Reader.

When the screen displays Opening book

Press and hold both the < (2) key and & magnify + (2) key simultaneously until the Reset all screen appears.

Once the Reser All screen appears press the Options button (3) to continue.