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Xperia ZL won't turn on/charge/connect

SOLVED
shaneH
Visitor

Xperia ZL won't turn on/charge/connect

I've taken it in to the store I bought it from and they couldn't do anything.
PC Companion won't recognize that it's connected to the PC.
It basically does nothing.
Has anyone had the same problem, figured out a way to fix it?

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

or you can try this

open the flap for the SD card > next to it there should be a small button, you might want to use a paper clip, just be careful not to press it too hard.

View solution in original post

11 REPLIES 11
profile.country.GB.title
Uliwooly
Expert

connect your phone to the wall charger > press and hold power & volume up for 10 seconds > let it charge for 1hour > after 1hour try to turn it on

profile.country.GB.title
Uliwooly
Expert

or you can try this

open the flap for the SD card > next to it there should be a small button, you might want to use a paper clip, just be careful not to press it too hard.

shaneH
Visitor

The reset button in the back! That took care of it! Thx

profile.country.GB.title
Uliwooly
Expert

anytime

Hutomo
Visitor

Thank you SO MUCH!!! today i was searching all over the place for the solution. Thanks again!

Gangles
Visitor

Same here no sign of life from my zl c6506 none of these options will work.  please someone help i dont want to buy a samsung

but cant wait 6-8 weeks for a band-aid either.

profile.country.RO.title
_alexdon_
Expert

Have you tried pressing that little button near the SD card?Connect to wall charger and press that button.

alexdon
Cyrus_the_Virus
Visitor

This is a known problem with this godforsaken phone. Just check the forum for so many other complaints about this. Sony is neither interested in a permenant fix nor are you going to have any luck trying troubleshooting it. Just go to service center and have it replaced.

lenarddominic12
Visitor

I'm just now going through the situation