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Xperia z1 is stuck on safe mode please help

SonyMobilebaby
Visitor

Xperia z1 is stuck on safe mode please help

Xperia z1 is stuck on safe mode please help, I have done over 10 normal restarts and still stuck
Tags (2)
37 REPLIES 37
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Uliwooly
Expert

just press and Power & volume up for 5 seconds, make sure that you are not pressing any other key/volume down

Don't forget to give Kudos

SonyMobilebaby
Visitor

Whilst the phone is on, I have done this and the phone shuts down. I hold just power on for a normal restart and still my apps are missing. Still stuck on safe mode
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Uliwooly
Expert

Just follow my suggestions

Press and Hold POWER & VOLUME UP at the SAME TIME for 5 seconds until the phone vibrate. 

SonyMobilebaby
Visitor

I said I have already done as u suggested. after I Press and Hold POWER & VOLUME UP at the SAME TIME for 5 seconds until the phone vibrate, the.phone shuts down. I hold the power button for phone to start. And still the phone is in safe mode -__-
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Uliwooly
Expert

Is there anything holding/pressing the volume down key? do you have a protective case? if you do, remove it and try again 

SonyMobilebaby
Visitor

There is nothing blocking the volume down key, I only had screen protector. I took that off and retried as u suggested but still no joy.I will keep trying, I dont want to have to wipe my phone and start again as I spent so long setting it up.:-(
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Uliwooly
Expert

How long do you press the power button? do you press it only until the phone vibrates or do you keep pressing/holding it? 

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Uliwooly
Expert

SonyMobilebaby
Visitor

The phone is no longer showing the 'safe mode' message on the bottom left of the screen, however all my apps which I configured are still missing on the home screen.

To answer Ur question, I only hold the power and volume up keys till the phone vibrates. The phone the powers off by itself, afterwards hold the power button for a few secs till it vibrates again to power on.