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Xperia Z - Won't turn on

SOLVED
Kings33
Visitor

Xperia Z - Won't turn on

Hi,

Picked up my Xperia Z yesterday, and it was off and unresponsive after being charged a few hours earlier.

Back was very hot also. 

Yesterday tried several ways to resolve problem, but still not functioning properly.

Managed to get it on yesterday night, but continually every app would crash immediately, so couldn't be used, then turned itself off again.

Left it to charge overnight, but still nothing. Today tried doing the volume up and power for 10 seconds, then charging it again, but still nothing.

Anyone got any ideas? thanks

16 REPLIES 16
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_alexdon_
Expert

But did you reinstall the software?

alexdon
Kings33
Visitor

returned to factory defaults, seems to have fixed it.

profile.country.RO.title
_alexdon_
Expert

Great.

alexdon
Kings33
Visitor

Update - now not working again..... Last night went to bed and the light from the screen of the phone woke me up.

It was on the initial screen with sony in the mioddle of the screen, and wouldn't change. So I hard reset the phone, now it won't turn on again, no led, no screen no nothing. Tried pluging into pc, wall, still nothing.

Kings33
Visitor

Now on again and workiing for a while then has the message of 'com.google.process.gapps not working'

press ok then happens again and again and again, then crashes.

Please help.

Thanks

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_alexdon_
Expert

Use sony update service and repair software.But I think it would be wise to take it into service.

alexdon
arriver
Visitor

Same problem.

Services said - power controller fails.