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Xperia Z goes to dead everyday :( :(

SOLVED
Sowadbabu
Visitor

Xperia Z goes to dead everyday :( :(

Hi! I got Xperia Z for near about 20 days. The phone went dead just after 2 days of buying. And it goes to sleep of death most of the day. I was trying to update 10.1.a.1.434 but it was showing that my phone is updated, I also tried PC companion. Then 2-3  days I had updated my phone 10.1.a.1.434, using flash tool. But the phone still goes to death regularly.It's my first smart phone and I liked the phone design very much. But now I'm very much disappointed. Can anyone please tell me What should I do?

1 ACCEPTED SOLUTION

Accepted Solutions
GeoffH
Enthusiast

do an update repair using PCC - don't install any software - uninstall everything you installed and run for a few days to see if it's stable

also uninstall any antivirus apps - ven those that came pre-installed

if you do the above and still have a problem then you may have a hardware fault - contact your retail outlet that supplied the device or your local sony support - who will then take up your problem under warranty

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2 REPLIES 2
GeoffH
Enthusiast

do an update repair using PCC - don't install any software - uninstall everything you installed and run for a few days to see if it's stable

also uninstall any antivirus apps - ven those that came pre-installed

if you do the above and still have a problem then you may have a hardware fault - contact your retail outlet that supplied the device or your local sony support - who will then take up your problem under warranty

Sowadbabu
Visitor

Thanks Geoffh! It worked...