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Not able to transfer pictures from mobile to computer

Salsoul72
Visitor

Not able to transfer pictures from mobile to computer

Hi. Would anybody have a solution? Previously when connecting my Sony with USB to my laptop to download pictures on my phone there would be a dialogue box to select options: transfer files,  charge battery.  Now it does not appear anymore.  When connecting it only does pling and it is charging but my PC cannot read the phone. I already tried with switching on and off. 

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