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Mms problems with Xperia z1 using Bell canada

SOLVED
Crazyfast
Visitor

Mms problems with Xperia z1 using Bell canada

Been doing lots of reading and trouble shooting. No solutions so far and hoping someone knows what is going on. Have called Bell tech support twice and still no solutions. I can't send or receive mms even with the right apn settings.

Details :
C6903
ANDROID 4.3
Build 142.a. 0.290

What else can I try?
13 REPLIES 13
Crazyfast
Visitor

It's been a week or two, finally had a chance to follow the steps above. Completed my backup and restore to factory. Restored again, however, same problem persists.

I've checked my APN settings. Every single thing on this phone works perfectly except for sending and receiving MMS picture or videos. Regular texts work. Any other ideas? Will the local Sony style store be able to handle warranty claims?
Crazyfast
Visitor

My apologies. It now works. The restore helped me get Gmail and Google drive working as the factory didn't use my data, only WIFI. It was strange.

I called Bell again and they sent a bunch of test settings to me. It now works!

Thank you for all the help.
ferroslav
Visitor

I have the same problem. Please inform me how (where) to get correct drive (for Xperia Z1 compact) for fixing problem with mms messages. Thank you in advance!

MTV78
Visitor

Hi. I am in Australia with Telstra and have the same issue with MMS not receiving or sending.  My APN is set to Telstra.MMS

Many thanks

Michael