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Mms problems with Xperia z1 using Bell canada

SOLVED
Crazyfast
Visitor

Mms problems with Xperia z1 using Bell canada

Been doing lots of reading and trouble shooting. No solutions so far and hoping someone knows what is going on. Have called Bell tech support twice and still no solutions. I can't send or receive mms even with the right apn settings.

Details :
C6903
ANDROID 4.3
Build 142.a. 0.290

What else can I try?
1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

and are you certain that you have the correct APN settings? 

re-install the latest update with SUS or PCC and check again 

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

View solution in original post

13 REPLIES 13
profile.country.GB.title
Uliwooly
Expert

Do you have a data plan? 

Is your data on? 

Do you have any taskiller? antivirus? battery app? ram app? 

which APN settings do you currently have? 

Crazyfast
Visitor

Data and plan are on. No anti virus. No battery or ram apps.

Apn settings are standard Bell settings according to their techs.

Apn: Pda. Bell. Ca
Proxy: Web. Wireless. Bell. Ca
Port 80
Mmsc:http://mms.bell.ca/mms/wapenc

Very frustrating experience so far...
profile.country.GB.title
Uliwooly
Expert

  • Name: Bell
  • APN: pda.bell.ca
  • Proxy: web.wireless.bell.ca
  • Port: 80
  • Username:
  • Password:
  • Server:
  • MMSC: 5778154 http://mms.bell.ca/mms/wapenc
  • MMSC proxy: web.wireless.bell.ca
  • MMS port: 80
  • MCC: 302
  • MNC: 610
  • Authentication type:
  • APN type:
Crazyfast
Visitor

Have those same settings. Tried a few times. Still saying message not downloaded and queued for sending.

I've tried it with both WIFI on and off.
profile.country.GB.title
Uliwooly
Expert

MMS won't go through WiFi, Get a brand new micro SIM card 

Crazyfast
Visitor

I'll go get a new one today from Bell to see if that helps. Will post updates.
profile.country.GB.title
Uliwooly
Expert

keep us updated 

Crazyfast
Visitor

Got a new Sim card today. Same two messages when I try to send mms. Regular texts work, Internet 4G works, calls, etc. Everything except for mms... Can't send nor receive.
profile.country.GB.title
Uliwooly
Expert

and are you certain that you have the correct APN settings? 

re-install the latest update with SUS or PCC and check again 

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355