lifelog app issue for z1 compact

[Babar1]

hello 

I have just received my smartband swr10, managed to upgrade to 4.4.2 for BLE, after NFC the smartband, it shows a page from Smart Connect asking me to download 

1/ smartband host app

2/ lifelog   

when I tap to download, it opens the Store and it says ITEM NOT FOUND.

3/ online user guide (link dead)

does anone got the APK of the app for Z1 Compact, I know there is z2 version but it does not work,

Can Sony people let us know what is the problem here ?

thank you

[steff3000]

Hmm, I did a backup with "app Backup & Restore"...

Unfortunately, I haven't got the smartband yet 😞

[Babar1]

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@steff3000 wrote:
Hmm, I did a backup with "app Backup & Restore"...

Unfortunately, I haven't got the smartband yet 😞

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thank you for helping especially because you do not even have the smartband ! 

I am waiting for Sony people to reply but nothing for the moment ... I dont understand why all of these has to be so chaotic

[fofwisdom]

Yes. Z1 Compact firmware updated. You can use PC Companion or Sony Bridge

Anyway, I'm solved. I has factory reset as PC Companion. And then Lifelog installed by google android restore.

I think firmware is not involved current situation. Format is always answer. 

[Babar1 · Accepted solution]

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@fofwisdom wrote:

Yes. Z1 Compact firmware updated. You can use PC Companion or Sony Bridge

Anyway, I'm solved. I has factory reset as PC Companion. And then Lifelog installed by google android restore.

I think firmware is not involved current situation. Format is always answer. 

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confimed ! it is crazy but it solves it

FACTORY RESET WILL SOLVE THE ISSUE, FIRMWARE UPDATE WILL NOT HELP FOR THIS SPECIFIC error 24

credit goes to fofwisdom

[masc]

Hi there,

now comes a very stupid question - will the lifeblog app also work on non-Sony smartphones?

I was just trying the apk on my Samsung S4 (with 4.3.2) and i get a parsing error. That is fine with me because Android 4.4 is required.

My Samsung Note 3 however already has 4.4, and i can't install it.

So will it work? There is absolutly no information if i need a Sony smartphone, it just says a smartphone with Android 4.4.

If i need a Sony smartphone, then i will just cancel my pre-order.

Thanks.

[Babar1]

hello

looks like it is going to work, not what do Sony mean by "optimised for"

my smartband however optimized for my z1c makes my phone become a toaster draining the battery

solution is to let lifelog run all day long, and turn off nfc and sync one or two times per day

all the data is saved,

so my best guess will be to try it .. if I can get a s4 or note 3 I will test and let you know

[fofwisdom]

Well. I'm using 24-hour that always run Bluetooth & NFC. My Z1 Compact is cool.

Maybe you have another problem.