Keeps on rebooting

SOLVED
ReDSteeL
Visitor

Keeps on rebooting

please help!
just had the unit 3 weeks ago, after the update i noticed that my unit keeps on hanging. it never hanged before the update.Then i charged my unit while the power is off. and when im about to turn on the phone it boots the SONY logo, then XPERIA logo, and the loading fire deisgn will repeat 2 times then hangs in the middle while booting up. and restarts the phone over and over again. ive managed to let it be by about 15min and it keep doing the sme thing ive switch the red hard resset button, again and again but to no avail, please help i love this phone! tried the power button and volume up (pressed simultaniuosly) but to no still to no avail it wont boot up. 

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

I don't see any other way around it 

View solution in original post

7 REPLIES 7
profile.country.GB.title
Uliwooly
Expert

Connect your phone to a wall charger > press and hold power & volume up > let it charge for 1 or 2 hours > after 1 - 2 hours repair it with SUS 

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

ReDSteeL
Visitor

can i repair it without a factory reset?

profile.country.GB.title
Uliwooly
Expert

I don't see any other way around it 

ReDSteeL
Visitor

Thank You! it worked! Grinning_Face

erick
Visitor

What about the intermittent "UNFORTUNATELY, XPERIA HOME MENU STOPPED." Then I have to turn off, turn on the unit.
Unfortunately, its frustrating! Anyone with solution?
profile.country.GB.title
Uliwooly
Expert

Anytime Slightly_smiling_Face 

profile.country.GB.title
Uliwooly
Expert

@erick 

if you have taskillers, antivirus, task managers, battery apps, etc?