help !!! my xperia z is crash

[erha03]

it's just show those icon for more than one hours.. what should i do???

[Uliwooly]

repair your phone with either SUS or flashtool or just restart your phone

press Power & volume up for 10 seconds

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[Uliwooly · Accepted solution]

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

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[erha03]

i have try to restart my phone. but it didn't work.. how can i repair it with flashtool? sorry.. newbie

[Uliwooly]

try with SUS first if that doesn't work let me know

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Don't forget to mark the Correct Answers & Helpful Answers

[erha03]

ok... i'm gonna try it... hope that works... thanks for the help

[Uliwooly]

let me know how it goes

[erha03]

many great thanks for your help... now my phone can running normally again :smileygrin:

[Uliwooly]

anytime

[ducak]

I have the same problem but i cant manage to fix it. When I opet the update service than it asks me to select the product next step is to connect to the pc while holding volume down... but than nothing happens... :S It says that phone needs to be off when doing that but i cant manage to shut it down... it starts on by itself.. :S please help!