help find the phone, have stolen

[Under911]

how to return phone? Is it possible or impossible to change imei in this unit?

[NunoSEN2]

Hi @Under911;

You can try find your device with Google Device Manager (if it was activated), but there are some conditions, see here:https://support.sonymobile.com/global-en/xperiaz5/userguide/finding-a-lost-device/.

The IMEI of the device it's not possible to be changed.

[Under911]

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@NunoSEN2 wrote:

Hi @Under911;

You can try find your device with Google Device Manager (if it was activated), but there are some conditions, see here:https://support.sonymobile.com/global-en/xperiaz5/userguide/finding-a-lost-device/.

The IMEI of the device it's not possible to be changed.

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Used this program, for 3 days it was not included and it does not appear on the network

[NunoSEN2]

@Under911;

Sorry to hear that, Android Device Manager or previously My Xperia Theft Protection are the two options you have to locate your device.

I would advise you to contact the police and your network operator and as last resort lock your device by IMEI.