Join now - be part of our community!

Dying Xp Z

SOLVED
Mva1605
Visitor

Dying Xp Z

Hi, I was proud of my Xp Z until I got and accepted the Jelly update yesterday. Now, I am loaded with problems and I don't know how to tackle them. - First off, the battery started draining away within 6 hours. I had to shut down several services, but still it is draining away at an unusual rate, whereas I had >3 days life before the upgrade. - The rear of the unit is always hot, which is obviously draining the battery life. - Unable to connect back to the PC Companion as the USB is not connecting, don't know how to fix it. - The mobile shows some other update ready for download, 10.4.1.B.0.101, which Sony says graciously will tackle the battery issue, but the download doesn't start, for some unknown reason. - An update for the Album is pending, - Mobile is considerably slower than before. I looking for a resolution for the whole issues which I did not bargain for in the first place.
1 ACCEPTED SOLUTION

Accepted Solutions
14 REPLIES 14
profile.country.GB.title
Uliwooly
Expert

Try different USB ports on your computer, if possible try a different computer 

Mva1605
Visitor

Tried 2 different computers and 1 laptop. After detecting the USB storage, the PC companion cannot detect the system in the mobile. Downloaded the latest PC Companion too.

profile.country.RO.title
_alexdon_
Expert

Try and use sony update service.Also,check out this topic:

http://talk.sonymobile.com/t5/FAQ/USB-connection-problems/m-p/348074#U348074

alexdon
Mva1605
Visitor

Done update using 'Update Service'. Was able to complete the upgrade once. OK.

But Problems persists. The handset is slower than ususal.

It will restart whenever it feels so.

Battery is still running down at a high rate.

Unable to connect to the PC Companion for taking a backup, in case I want to reload the system software again.

Is there any way I can revert to the good old system, I have taken a backup a couple of weeks ago. Would it revert back to old version?

Thanks for your advice.

profile.country.RO.title
_alexdon_
Expert
Mva1605
Visitor

i, I guess I m over the hill.

Have reloaded the system using the Update Service. Although lost some data, now the unit is performing better.

I wish to thank you for the support but I also wish the change had been without so much pain.

profile.country.RO.title
_alexdon_
Expert

You could have asked about SUS,I would have told you to backup.

But you are welcome.

alexdon
Mva1605
Visitor

Hi, I have used the unit for about 2 full days and here is my latest situation report:-

1.Battery draining out at @ 6hrs per charge, no wifi or BT

2. Still not able to connect to PC Companion

3. Intermittently dies out and restarts by itself

4. Intermittently freezes on me, when I use different applications like contacts, messaging, etc; I have to restart or will restart by itself.

5. Unable to set alarm, the unit simply freezes and I have to restart.

Please advice me something or else this is going to be another expensive brick in my home! I am running out of warranty period this week.

profile.country.RO.title
_alexdon_
Expert

So it is working bad even after repair?Visit a sony service for a quick check.

http://www.sonymobile.com/global-en/support/contact-us/

alexdon