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Cannot initialize latest pc companion update for xperia z (error 1601)

SOLVED
hehelolzxc
Visitor

Cannot initialize latest pc companion update for xperia z (error 1601)

I am trying to update my xperia Z for the latest software that was recently released (10.3.1.A.2.67) and during the 2. Prepare stage I repeatedly get the error 1601 stating that the:

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Problem:

Unable to run update components on your computer.

Details:

Sony Update Engine failure (error 1601)
.

Troubleshooting:

Please check your internet connection (Wi-fi, internet settings), as update components need to connect and download large files from the internet, then try again (*).

Please make sure that the programs listed below are allowed to access Internet in your firewall settings:

- Sony PC companion

- Sony Mobile/ Sony Ericsson Update Engine

(*) We also recommend you to  restart your computer before trying to update your phone/ tablet again.

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I have perfect access to the internet as of this moment with even my avg protection disabled.                                                   

My firewall settings have the Sony PC companion program allowed as an exception with the other listed "update engine" not avaliable in the lists to begin with.                                                                                                                                             

My pc was restarted multiple times to make sure the changes were accomodated for. My PC also has the latest java software.

I have also attempted at reinstalling the pc companion software on my pc to no avail.

I have in the past used the pc companion software for the updates that were occasionally released for my phone without any problems until now.

I personally want to avoid using the SUS (update service) to update my phone this time round.

Any thoughts or suggestions welcome thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

it seems that its taking longer than expected

Sony Xperia Support
Sam
Posts: 4,999
Registered: ‎2011-04-10
 
Re: I can't update my Z1 to 14.1.G.2.257

Sorry, we should have advised earlier but there is some very brief maintenance going on. This should only last about two hours. I apologise for any inconvenience this may cause.

 

View solution in original post

3 REPLIES 3
profile.country.GB.title
Uliwooly
Expert

it seems that its taking longer than expected

Sony Xperia Support
Sam
Posts: 4,999
Registered: ‎2011-04-10
 
Re: I can't update my Z1 to 14.1.G.2.257

Sorry, we should have advised earlier but there is some very brief maintenance going on. This should only last about two hours. I apologise for any inconvenience this may cause.

 

XperiaZcanada
Visitor

I am on the same boat. Thank you for telling us. OP, please let me know if yours work after the maintenance. Thank you

hehelolzxc
Visitor

Looks like maintenance is now over.


Update went smoothly with phone working nicely.