call log shows unknown for a dialled number

[nikkhil]

when i dial a new number which id not in my contact list from my xperia z it shows as unknown in the call log. when i touch it to call again it does not show the number also. please help me as to how i can resolve the issue.

[_alexdon_ · Accepted solution]

Try settings-apps-all-phone app,clear data and force stop.Restart the phone.

[nikkhil]

i did not understand what you said can u please elaborate a little..i wud be grateful

[nikkhil]

thanks bro...was helpful....u r a wizard genius...

[_alexdon_]

Thanks.You are welcome.

[nikkhil]

hi..d same problem keeps coming up..dialled numbers are shown as unknown in the call log. i tried force stop the phone application and restarted my phone. it worked for one or two times but again facing the same problem. pls help wid any other solution that i can try

[Kibarov]

I have the same problem. I tried to clear data and force stop phone app, but it didn't solve the problem. Is there any other solution?

[_alexdon_]

Boot your phone in safe mode,see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Kibarov]

In safe mode, the problem still occurs.

[_alexdon_]

Have you tried another SIM?