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XZ Premium won't turn on - PLEASE HELP!
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
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Hi @iBoss;
Have you tried the 2 minute forced restart?
To force a 2-minute restart
- Press and hold down both the volume up key and the power key
for 120 seconds, ignoring any vibrations.
- Release the keys. The device turns off automatically.
- Charge the device until a charging icon appears on the screen.
- Turn on your Xperia™ device.
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thanks for the respond,
well, i have never heard about this 120sec hard reset methed!
have you ever tried it and it worked for you before ?
thank you
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@iBoss; I never tried it because I never needed to, but is one of Sony's advices in your situation as you can read here:https://support.sonymobile.com/global-en/xperiaxzpremium/faq/i-cannot-power-on-my-device/
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ok thanks, i will try that out and let you know
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Worked brilliant for me thank you.
I had no response from charging, holding down the power button or anything. It was 50percent charged before it went dead. 120 second method di the trick, thanks again
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same happen to me
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xperia xz premium dont turn on only light on off
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I have the same issue, i talked to sony support but they have done nothing to help me at all.
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Thanks for this. Worked totally. You saved our mood in the new year.