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Volume Low on WF-1000XM4

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rictrayn
New

Volume Low on WF-1000XM4

Does anyone know how to ensure that when connecting to a HRA player (either A&K Junior or A&K Kann in my case) that the volume on the earbuds is changeable using the volume control on the HRA player and is able to be adjusted to more than a whisper? It doesn't always happen but is an issue about 75% of the time.

2 REPLIES 2
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EMS_MO72
Community Team

Hey @rictrayn 

 

does the volume issue happen with any other device?

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Jallymquis
Explorer

 

 

Some bluetooth devices have a feature that syncs their volume control with the connected device. Check if yours has a setting that controls this behavior. If it's enabled, turning it off might solve the issue