Norton 360.2 Picks Up Bluetooth Software As Keylogger

[Mig]

Hello Everyone,

I have a FZ21S and have recently upgraded my Norton 360 to version 2. It picked up (Program Files/WIDCOMM/Bluetooth Software/BTtray.exe) as a keylogger.

To be safe I performed a vaio recovery and it is still there is this software that comes with the Vaio or have I been infected??

Mig

[Blencogo]

Hi Mig. Welcome to Club Vaio.

BTTray.exe is a normal part of your Bluetooth software - everyone with Widcomm bluetooth installed has it on their PC.

I have not heard of any infection that uses the system tray icon for bluetooth, so it would appear to be a false positive.

Another reason to add to the large pile of reasons why I will never use Norton.

http://searchtasks.answersthatwork.com/tasklist.php?File=BTTray

If you are worried, email Symantec support.

http://www.symantec.com/norton/support/index.jsp

[Mig]

Thanks for the quick response Blencogo. Will give Norton an email and see whats what.

What yould you reccomend these days for security? To be honest I only got norton because they had a 3 licence version, I am not there greatest fan.

[Blencogo]

Hi Mig,

Both Kaspersky and ZoneAlarm do excellent Security Suites with everything included (both include a 3 PC Licence for £30 on Amazon).

May be worth looking at these when your renewal comes up.

[Mig]

A little update: its now picked up microsoft office accounting's .exe as a keylogger. I suppose better safe than sorry but these guys should really be able to distinguish 2 common apps from malware.

I will probably go with kaspersky next time. Thanks for the tip.

Cheers again.

mig.