CAMERA CAPTURE NOT WORKING

[fran2989]

Hi
I have had my VGN-CR11S for just over a year and ever since I have had it the camera capture has not worked. When I open it the screen is blue and says no input. Does anyone know how I can resolve this?
Thanks

[Blencogo]

Hi fran2989 and welcome to Club Vaio.

First thing to check - is the camera driver installed?

Go to Control Panel -> Device Manager -> Imaging Devices

Is the Vaio Communications Camera VGP-VCC6 shown as installed? If not, is there a USB device showing with a yellow warning triangle, showing that the driver is not installed?

[fran2989]

Hi Blencogo
Thanks for your reply.
I had a look and I couldnt see an y yellow warning triangle so I think it is installed. It says the device is working properly in the device status box. I also checked for driver updates, but it said it was up to date?
Fran2989

[Blencogo]

Next check that you have the 'VAIO Camera Capture Utility' AND the 'VAIO Camera Utility' installed.

Go to C:\Program Files\Sony and check that you have BOTH programmes installed.

What happens if you go to VAIO Camera Capture Utility in All Programs and open it?