BUILT IN CAMERA NOT WORKING

[LORINE]

Hi guys,
Have a CS serie- the build in camera was working fine, however I tried it today through the "Capture" function and am getting the error message "no input".I haven t connected my normal digital camera to the laptop...has it happened to you and how can I fix it?
Thanks for your help

[Blencogo]

Hi Lorine and welcome to Club Vaio.

Can you check if your camera is shown as being installed and working properly in Device Manager?

Start -> Control Panel -> Device Manager -> Imaging Devices

[LORINE]

Hi
Thanks for replying -
no, it s not coming up

[Blencogo]

It may have become uninstalled somehow (usually a Vista Update).

Does it appear anywhere else in Device Manager? Have a look in all the categories to see if it appears as a USB Camera. It may have a warning yellow triangle next to it.

I have just had a look at the download page for the CS11-Series and the camera driver seems to have been left out.

Do you have a directory called C:\Drivers or possibly C:\Windows\Drivers? There may be a replacement camera driver in there.

[LORINE]

there's a folder under the drivers folders in the c:drive -
VGP-VCC6 -then you have different languages listed-DPInst32-DPInst64-(both applications)- or a Windows Batch file called Install.

[Blencogo]

Try running the DPInst32.exe by double-clicking on it.

[LORINE]

done - it shows that Ricoh R5U870 (uvc) is ready to use message - however when I tried the capture function nothing happened

[Blencogo]

It may need a reboot.

What is the 'Capture' utility called on your model? Is it the VAIO Camera Capture Utility or something else?

[LORINE]

yes it is vaio camera capture Utility

[Blencogo]

I'll sleep on it!!! The VCCU may need reinstalling.

Let us know if a reboot works.