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Display Issue in the sony Xperia V

SOLVED
Pubudu123
Visitor

Display Issue in the sony Xperia V

Im having an issue with my xperia V as the Display sleeps when i get a call.but dont cover the sensors and that happens when i keep it on my palm.And also the NFC feature is also not working.all the problems came just after the latest update of the phone.Please Help!!!

1 ACCEPTED SOLUTION

Accepted Solutions
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

You can test the proximity sensor using this app: 

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester&hl=sv

You can also try to reinstall the software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".

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3 REPLIES 3
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

You can test the proximity sensor using this app: 

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester&hl=sv

You can also try to reinstall the software using PC Companion: 

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".

Pubudu123
Visitor

I try do that.but their is not a solution for my problem. Please help me.
Alexander1
Champion

In that case I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/