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xpiria m2 problem

SOLVED
ajasmin
Visitor

xpiria m2 problem

i have problem when upgading my xspiria m2 upgrade is  interrupted, the phone can not to start, please help  what to do

1 ACCEPTED SOLUTION

Accepted Solutions
Thommo
Genius

You need to perform a system repair which will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

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2 REPLIES 2
Thommo
Genius

You need to perform a system repair which will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)

Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

ajasmin
Visitor

thanks you myyyy hero