storage space issues

[MiK246011]

So as the images show, There is a mathematical problem on the first picture: If you add up all the things that take up space on the phone you don't get anywhere near the alleged 5 GB of storage (do the math, it only takes up less than 2,4 GB). The second problem is (second picture), even when there is 495 MB of free space, The phone doesn't aknowlage any of it, it for some reason it "thinks" it's full. Why is that and what can I do about it?

 

[MiK246011]

Originally, excluding the OS and everything, the M2 has actually 8gb of storage. OS and the lot takes up 3gb, so you should be left with somewere around 5gb, maybe 4,5gb if you're unlucky, but my m2 has less than 2,5gb of free space, and that's not 10 or 15% thats full on 50, which is absurd

[MiK246011]

For some reason the PC companion doesn't work on my computer, but I'm glad to report, that the issue of "Error messages" is no more (and I have no idea why). There is still however the problem of free space, or the lack of it. And why does it "lie" on those pictures, in the settings. 

[MiK246011]

s shown in the pictures (if not, wait until they get approved), there is a seriously annoying bug concerning storage space. The phone won't download anything from the play store, not even the simplest app updates, and I have plenty of free space. The problem keeps coming and going randomly, sometimes it works and sometimes it just doesn't, Safe mode doesn't help, so it's the phones fault, tried also repairing it, but PCC gets stuck somewhere in the middle (left it over night, didn't move at all), tried it multiple times, and gave up eventually. Any suggestions other than safe mode and repair??

[Thommo]

Try Settings then Apps and swipe to All then locate and open Play store and tap on Force stop then Clear cache and Clear data then reboot and test

[MiK246011 · Accepted solution]

I found the problem after I installed DiskUsage app, and as it turned out, old games and apps I downloaded long ago and deleted soon afterwards, have kept large amounts of cashe or whatever on the phones memory, some over 600mb, and there were about 4 such large ones and a lot more smaller ones. And all of that was compleatly hidden from the phone and I didn't even know what was taking all the space.

About the other problem of not being able to download apps, I don't know if it still exists, but so far so good