storage space issues

[MiK246011]

So as the images show, There is a mathematical problem on the first picture: If you add up all the things that take up space on the phone you don't get anywhere near the alleged 5 GB of storage (do the math, it only takes up less than 2,4 GB). The second problem is (second picture), even when there is 495 MB of free space, The phone doesn't aknowlage any of it, it for some reason it "thinks" it's full. Why is that and what can I do about it?

 

[Uliwooly]

I can't see the pictures until they are approved by a moderator but what if you try something basic, restart your phone ? 

[MiK246011]

Oh, I didn't know that, hopefuly it won't take too long. Anyway the first picture is from settings and then storage and then device memory. And then you see "Total space" and 5.00GB right underneath. Lower you see "Available" (495MB) then "Apps" (1,47GB) and so on. If you add up all of the things that take up space it comes in less than 2.4GB.

On the second picture I wanted to show that even when there is suficient space on the device (495MB), It won't download apps. A pop up shows up, saying "Error while downloading ... there is insufficient space on the divice".

I did restart it, and it didn't change anything, I didn't try to repair it though, since PCC doesn't work on my computer.

[Uliwooly]

Try this

settings > apps > all >play store > clear data > restart your phone check again 

[MiK246011]

Oh, and if I plug it in a computer, It tells me the device has 255MB free of 4,94

[Uliwooly]

that's quite odd, what if you boot on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[MiK246011]

So I did what you said and now it wants to update most apps, but the same error message pops up, saying there's insufficient space on the divice, for every app, so It won't even update the simplest of apps, such as File Commander, Google play Music or Maps

[MiK246011]

So I tried safe mode, and the same problem persists, I tried updating Maps (they take only about 13MB) and the same Error message pops up

[Uliwooly]

You might want to repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[keitht]

The displayed list doesn't include the operating system itself. Also capacity claims exclude the other 'overheads' required for formatting.  You should generally expect a 'loss' of anything between 10 & 15% simply for that.