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Sony M keep restarting after upgrading to 4.3

SOLVED
esza
Visitor

Sony M keep restarting after upgrading to 4.3

Hi. First of all.. Sony always my favaurite and first choice. Flushed_Face

I brought Sony M last december. I loved it so much. I kept my Sony M updated with all Sony new updates. Grinning_Face_with_smiling_Eyes

But, after I'm upgrading my Sony M to android 4.3 , My Sony keep restarting automaticly. It also lag sometimes.

Lately it getting WORST. Anguished_Face

What should I do.?

Factory Data Reset is my last option.

Please.

I need some solution for my problem.

I was big fan of Sony products and this upsets me a lot.:smileyangry: 

1 ACCEPTED SOLUTION

Accepted Solutions
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_alexdon_
Expert

In safe mode,3rd party apps are not loaded.Some of them might interfere with your phone and make it lag or drain the battery faster.With a simple restart,you can go back to normal mode.

alexdon

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12 REPLIES 12
profile.country.RO.title
_alexdon_
Expert

Does the same occur without the SIM?

alexdon
esza
Visitor

No. I dont think so.

My Sony doesnt display any weird messege or other warning.

With or without SIM.

It just restarting after lag for about 1 minute.

It keep repeating like that after that. Worried_Face

profile.country.RO.title
_alexdon_
Expert

Boot the phone in safe mode,see how it goes:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

alexdon
esza
Visitor

Okey. My Sony is on Safe Mode . Then.? What do I do.?

Tags (1)
esza
Visitor

Hi, I need some help here.:smileysad:

How to know any downloaded application are affecting Sony phone negetively.? Question

I'm on Safe Mode already.

Please share me some tips..:smileyhappy:

Samuel1
Hero

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Not really sure what you mean. When the phone is in safe mode it doesn't load any 3rd party apps.

profile.country.RO.title
_alexdon_
Expert

Does it still restart?How is it behaving?

alexdon
esza
Visitor

Well, some widgets and applications on my homescreen were dissappear.

Which means is I have to add it back if I want to.

My keyboard setting back to default Sony's setting.

Moreover, my Sony seems more light & smooth than before. Heart

Untill now, there no lag or sudden restarting. Slightly_smiling_Face

May I know why.? It all done after I'm on Safe Mode I do nothing while I'm on Safe Mode. Question

Actually, I'm still new to android. So there's a lot thing I need to learn about it. Flushed_Face

esza
Visitor

First of all, thank you for you time. Slightly_smiling_Face

I'm still new to Android and smartphone, please guide me and correct my mistake if I'm wrong. Flushed_Face

In Normal Mode, user usually installed some applications we want on our phone. 

That is what we called "3rd party apps", isn't it.?

Some apps may affecting our phone negetively such as sudden restarting, lag , sudden closed apps and etc. isn't it.?

(Because I'm facing the same problem lately. Then I were suggested to turn on my phone in Safe Mode. )

On Safe Mode, I do nothing, but I realized some of my widgets and downloaded applications were dissappeared from my homescreen which means I have to add it back if I want to.

The question is, how do I know which downloaded application that caused my Sony became lag and sudden restarted before I'm on Safe Mode.? So that I can uninstall it when I'm back on Normal Mode.?