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Hard reset Xperia M

SOLVED
hym
Visitor

Hard reset Xperia M

I've bought a new Sony Xperia M, and while checking out the new features, I activated the anti-theft feature of the phone, provided a password, etc. Now, whenever i start my phone, it askes for the password and locks again.

I haven't inserted the micro-sim (waiting my Service provider to send me one),  or activated the google account from my phone. How can I reset my phone? Please help.

1 ACCEPTED SOLUTION

Accepted Solutions
hym
Visitor

Closing the thread. By some luck, I could get in the System Settings page and did a soft reset. 

Thanks for your help, everyone.

View solution in original post

9 REPLIES 9
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zakirox
New

How To Hard Reset Sony Xperia M :


The first method is soft reset method. Press home button and go to settings and then find and tap “Back-up and Reset”. Then find and tap “Factory Reset”. Then the phone will prompt you that this process will erase all the data in the mobile and asks you weather you want to continue or not. Then select “Yes” and select “Reset Phone”. This will initiate the reset process and the mobile will reboot and on after some time. Don’t panic when your mobile automatically on and off while the rebooting process is continuing. As the resetting process deletes all the data present in your phone, it is always a better choice to do backup and save it in a location other than mobile phone.

Still if you face the same problem again and again try to repair your device with SUS. if this helps please give me some kudos

hym
Visitor

Thanks, Zakirox. I can't open the home page. As I power on the phone, I am asked for the password and after entring the correct password, it locks back again. Once, I managed to go to the home screen (can't remember how), but the phone didn't respond on tapping the Settings icon and then locked itself. 

I'll try to reset the device with Update Service software. Thanks for your help.

hym
Visitor

Thanks for replying. Let me try this service and will update the status here.

hym
Visitor

Will the Update Software update the phone's firmware, or just reset the current firmware?

hym
Visitor

Closing the thread. By some luck, I could get in the System Settings page and did a soft reset. 

Thanks for your help, everyone.

profile.country.GB.title
Uliwooly
Expert

Anytime

profile.country.GB.title
zakirox
New

anytime 

silenaco
Visitor

🙂 i so excited for the quick maintenance.. i hope all the bugs and lags will be solve..