Hard reset Xperia M

[HrithikSmarty]

hi i bought a new xperiand m yesteday  i have activate mecafee antivrus and played with it..suddenly it is asking for pin...and didint know the password and i clicked on forget password and i got it..and when i kept that pin it is asking a new password and when i enter it it is asking to activate data connection...but when i click on settings i cant even open it ....the pin is again asked by the mcafee.every app i open it is asking for password..please help me to reset,,,i cant reset my phone from settings..i need a hard reset..with out voiding warranty..!!!

[Uliwooly · Accepted solution]

You have 2 options

1) contact mcafee so they can give you a pin/unlock your phone 

or 

2) perform a factory reset, you know that this will delete everything on your phone 

[HrithikSmarty]

Hmm thanks for the reply!!!

1st option is favour and I have unlocked without reset I'll say the process!!

First if you locked your phone with McAfee and you don't know the pin then click on forget pin then they will send you the pin to your mail and enter that and it will ask for the new pin and the new one will be updated only If you Have net access!!!

If you are unable to connect to net in mobile

Actually McAfee won't allow you to access them... So you have to power it on in safe mode

Yo power on in safe mode
1. Power on the device
2. Press the vol down key when you see Xperia logo!!
3. Press and hold till the mobile displays lock. Screen
Then activate your WiFi or net and switcoff with out disconnecting WiFi or net!!!

Then go and enter the pin you got in mail and then type the new pin !!!

If you want to uninstall McAfee then go to the app then search for the uninstall option and it will ask for the pin then type the old pin then enter new pin and it will ask you to uninstall or not!!!
Press ok and your done!!!!!

[_alexdon_]

How is your Xperia M?What have you done with your U?

[HrithikSmarty]

Dnt ask about.it

have to take it to the service centre 2marrow...

and lets wait what they will say..i update it 2marrow....!!

i think al done well.and it will be handed to me without any charge!!!

[_alexdon_]

So you will have two phones?Or the M was just yours until the U will be give back to you?

[HrithikSmarty]

ya thats right...till XU returns im using XM..and thats a brand new mobile...it works great..no laggy ..but the camera is worst than ever!!!!

[vinay9238]

hiiii ma phone is locked n i hve forgotten ma password so will u help me how to unlock it ?? please

[HrithikSmarty]

Bro!!! go just switch on the device with holding Power Button + Volume Up !! Helps u in hard reset



Give Kudos if helped!!!!