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Hi
i have forgot my screen pattern for my Xperia M dual 2005
i have tried to insert my google account info but the response was "invalid username or password"
i have tried to hard reset it with pressing power and volume up together but the device boot normaly with no extra options.
i have tried to use emma but the response was "the phone in locked"
what can i do?
thanks
Solved! Go to Solution.
To perform a system repair - This will factory reset your phone
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP
There's another alternative either use MyXperia or Android Device Manager and reset your phone
https://www.google.com/android/devicemanager
but your phone has to be
hi
i have tried to use PCC but it needs phone to be attached and powered on
Not quite, run PCC > repair/update > follow the steps > turn off your phone > also make sure that your phone its at least at 60% if not try my other suggestion
To perform a system repair - This will factory reset your phone
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process
If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP