Can't type messages when on calls (after update)

[AshwinRuffian]

Did anyone notice that, after update, Xperia M2 Dual cannot type or press backbutton while in ongoing calls... Please help...

When on calls, when backbutton presses, it clicks(sound) but, donot go back or respond...

Also, when on calls, if u go to messages or any sort of typing involved, typing keyboard doesn't shows up... please help...

[_alexdon_ · Accepted solution]

Check if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

[AshwinRuffian]

After I done ur prescribed SAFE-BOOT... It worked fine in SAFE-BOOT mode... And, then in normal mode... It started working fine... 😄 B-)
Thanq so much....

[_alexdon_]

Great.

[Anand_28]

When on calls, when backbutton presses, it clicks sounds but, do not go back or respond...
Also, when on calls, if u go to messages or any sort of typing involved, typing keyboard doesn't shows up Even after I have done ur prescribed safe boot mode...
It works fine in safe boot but when I came into normal mode same problem occurs...
Please help...

[_alexdon_]

Do you have smart key?

[Anand_28]

yes

[_alexdon_]

Can you remove it and check again?

[Anand_28]

its working fine now...

cant it go with smart key ?

[_alexdon_]

Disable calls in smart key (or phone). Not sure how it is. And you should be able to use it.