Can't answer call from notification bar

[Sjmc76]

When I'm using my phone and a call comes in the call appears as a mini notification bar at the top, as explained in the guide. However I am not able to answer the call through this! Please help, I don't get many calls but I want to be able to answer those I do receive! It works fine if phone is inactive and the full screen comes up. Thanks.

[_alexdon_]

Can you check if the same occurs in safe mode?

[Sjmc76]

How do I put it in safe mode?

[_alexdon_ · Accepted solution]

Just click on the blue writing to see. Or if you still have problems booting in safe mode, press power button and tap longer on turn off. A message pops up with safe mode.

[Sjmc76]

I turned off and when it turned on updated android (I think) and it now works. Thanks.