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Battery Problem

SOLVED
proble
Visitor

Battery Problem

Hello

I have two problem with Sony Xperia M

1. My Touch pad not working but display is visible.

2. Battery is heated while connected with charge (mobile get heat also)... i went to some mobile shop. they said IC problem some other's are said Batter due to Die.. So, give me the correct solution for it... Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
Phy
Legend
Legend

Repair the phone with Sony PC Companion

http://support.sonymobile.com/gb/tools/pc-companion/

if that doesn't work it could be a hardware issue and you will have to contact your local Xperia Support 

http://support.sonymobile.com/global-en/contactUs/

View solution in original post

4 REPLIES 4
Phy
Legend
Legend

Repair the phone with Sony PC Companion

http://support.sonymobile.com/gb/tools/pc-companion/

if that doesn't work it could be a hardware issue and you will have to contact your local Xperia Support 

http://support.sonymobile.com/global-en/contactUs/
proble
Visitor

hi sir

      i am using sony xperia m

1. display was good but touch is not working

2. Battery was heat.

3 . while keeping in hand entire mobile or set was heat

4 . while charing is not charge plz give solution for this thank u

Tags (1)
proble
Visitor

in sony pc companion cannot showing my mobile model. using usb cable mob and lab in that searching for mobile /tablet

Tags (1)
profile.country.GB.title
Uliwooly
Expert

@proble

Could you try with a different computer?