problem with touch while charging the phone

[youjay]

When I run any game or any application, for say notepad ---- try to write on it (using hand). Letters wiggle while writing when the phone is being charged.... And they don't when the charger is disconnected..... If somebody is getting me.. Please please help me!!!!! It interferes while playing games or running an internet browser... Screen is not stable

Thanks in advance! 🙂

[ans]

Yes that happens with mine too,, I cannot unlock the screen pattern while its charging. I bought it a week back.

[Cot88 · Accepted solution]

It could be a firmware issue but also a power supply/socket issue

So you can try, if not already done

- Another wall socket

- Another PSU (if you have it)

- Charge your phone from a PC/Laptop with a USB cable

- Check also if phone overheats a lot (not quite warm) during charging

Anyway I had the same issue with my Xperia L and was solved with last firmware update

[youjay]

Brother..thanx ,,, but i tried with the socket.... It's not working 😕 should I reset my phone back to factory settings ????

[Cot88]

Same issue connecting to a computer?

Did you install the last firmware update?

You can load your phone in safe mode and check if issue is the same

• Turn off the device.
• Press and hold down the power key  until the phone vibrates.
• Wait until the Xperia™ logotype disappears.
• Press and hold the volume down key. The device then restarts in safe mode.
• To exit safe mode, restart the device.

[youjay]

I didn't connect it to my lappy bcoz I generally don't have it me all the time.....
I also have the latest software available at the website for me i.e. 15.0.A.2.17
I also ran it in safe mode but the problem still followed......infact I did a factory reset then also the problem is same 😐

I don't know what next should I do to this phone???
Do you have any other possible option? I would be thankful to you if you could help me in this concern 😐

[youjay]

Aah I got that. .
Sorry to disturb you my friend... That was the fault of the adapter of charger... Just I tried a nokia adaptor and it worked perfectly well.. Even I tried the combination of my cable and his adaptor and the work was just fine!!!!!!

But thanks a lot for your support 😉

[youjay]

Accha tell me one more thing can I get that adapter replaced at the sony center for this issue?!? I had my phone 2 months back. 0:)

[Cot88]

You can check warranty policy for your country on sony website (Manual section of Xperia L)
Anyway accessories drop in the box with the phone (like battery, hearphone and power supply) are covered for 6/12 months

[youjay]

Ok thanxx