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How to register a complain?

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amitraisharma
Visitor

How to register a complain?

Hello,


Can anyone help me with an email or contact number where I can register a complaint? I have contacted customer service number of time via email and phone, but with no success.


I had purchased an extended warranty with Sony Vaio E14 laptop. I requested Sony on 14 Feb 2013 to cancel the extended warranty and refund the money. I can cancel the warranty any time in 45 days from the date of purchase. I have no idea what's going on as customer service is not responding back with a satisfactory reply. I wonder does it take so many days to refund a valid return request?


Is there anyway that I can escalate to someone who can address it?


Regards

Amit

1 REPLY 1
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Thalamus.
Champion

Hi Amit,

welcome to Questions & Answers..:smileyhappy:


Let me see if I can get someone from Sony to look into this for you, can't promise anything though..