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Failure to Launch - Reader Library on Computer

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brilarge
Visitor

Failure to Launch - Reader Library on Computer

Clicking on my Reader Library icon gives no result.  I have downloaded the latest Software from the Sony site and installed it (after deleting Adobe Reader 9; complaints about Adobe digital elements).  No improvement. The software is there, the Shortcut points to it, etc but no response.   If this is a software problem what is sony doing about it?   My Sony computer runs everything else very well.  Why can't it run Sony applications?

3 REPLIES 3
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Lotus-S4
Visitor

I am having exactly the same frustrating problem.  Any ideas?

profile.country.en_GB.title
Drumzman
New

Hi,

Is the advice posted in another thread (attached below) of any help?

https://www.sony.co.uk/discussions/message/656691

profile.country.en_GB.title
Lotus-S4
Visitor

No.  Thanks.  I have a Mac.